Privacy Policy

Effective Date: 10/21/2024
Last Updated: 10/21/2024

At xtrimservices , we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect the following types of personal information that you voluntarily provide to us when using our services:

• Contact Information: Name, email address, phone number, mailing address.
• Event Details: Information about your event (such as event date, venue, and preferences).
• Payment Information: Payment details including credit card or other payment method information.
• Communication: Any additional information you provide when contacting us through our website or directly via email or phone.

b. Automatically Collected Information

When you visit our website, we may automatically collect the following data:

• Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to track your activity on our site and enhance your user experience.
• Log Information: IP address, browser type, referring/exit pages, and clickstream data.
• Device Information: Type of device, operating system, and browser version used to access our site.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our event planning and rental services.
• Process your orders and payments.
• Communicate with you regarding bookings, updates, and customer service inquiries.
• Improve our website and services based on user preferences and feedback.
• Send promotional offers, newsletters, or other marketing materials (only if you opt-in to receive them).
• Ensure compliance with legal obligations and safeguard our business interests.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except under the following circumstances:

• Service Providers: We may share your information with third-party vendors (such as payment processors, delivery services, or IT support) to facilitate service delivery.
• Legal Compliance: We may disclose your information when required by law, in response to a court order, or to comply with legal processes.
• Business Transfers: If xtrimservices  is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Consent: We may share your information with third parties when you provide explicit consent.

4. Data Security

We use appropriate security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete the personal information we hold about you.
• Opt-out of receiving marketing communications from us.
• Request that we stop using your personal data for specific purposes, subject to any legal obligations we may have to retain such information.

To exercise any of these rights, please contact us at [Email Address].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect data for analytics. You can control the use of cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our site.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

xtrimservices
Phone: +233540517643 , +233271214040
Email: xtrimservicesltd@gmail.com, xtrim@me.com
Address: 14 Shafii Close New Achimota Petroleum Down